Terms & Conditions
Effective Date: November 23, 2024
Last Updated: November 23, 2024
Welcome to Rolmo Cleaning! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully, as they define the legal relationship between you (the client) and Rolmo Cleaning. If you do not agree with any part of these terms, please refrain from using our website or services.
1. Use of the Website
1.1. The content and materials on this website are for general information purposes only and are subject to change without prior notice.
1.2. Unauthorized use of this website may result in a claim for damages and/or criminal charges.
1.3. You agree not to misuse this website, including transmitting viruses, malware, or engaging in any activity that could harm its functionality.
2. Service Terms
2.1. Services provided by Rolmo Cleaning are subject to availability and may vary based on location, type of service, and scheduling.
2.2. Customers must provide accurate details regarding the property and service requirements when booking. Failure to disclose relevant information may result in additional charges or cancellation.
3. Payment and Fees
3.1. All payments for services must be made according to the agreed-upon terms at the time of booking.
3.2. A service fee may apply to specific services or refunds, as outlined in our Refund Policy.
3.3. Failure to complete payment on time may result in service cancellation or additional charges.
4. Cancellation and Refunds
4.1. Clients may cancel or reschedule services up to 24 hours before the scheduled appointment. Cancellations made less than 24 hours in advance may incur a fee.
4.2. Refunds are governed by our Refund Policy, which outlines eligibility and conditions. Please refer to the Refund Policy page for more details.
5. Intellectual Property
5.1. All content on this website, including text, images, logos, and graphics, is the property of Rolmo Cleaning and is protected by intellectual property laws.
5.2. Users may not reproduce, distribute, or otherwise exploit the content without explicit written permission from Rolmo Cleaning.
6. Limitation of Liability
6.1. Rolmo Cleaning is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
6.2. Our liability is limited to the extent permitted by applicable law.
7. Privacy
7.1. Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
7.2. By using our website, you consent to the practices described in our Privacy Policy.
8. Governing Law
8.1. These Terms and Conditions are governed by the laws of Quebec, and any disputes will be subject to the exclusive jurisdiction of the courts in that region.
9. Updates to These Terms
9.1. Rolmo Cleaning reserves the right to update or modify these Terms and Conditions at any time without prior notice.
9.2. Changes will be effective immediately upon posting on this page. Continued use of our website or services constitutes acceptance of the updated terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please fill out the contact form on our Contact Us page, and our team will assist you.